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Buying guide

From your first selection
to your next delivery.

A practical guide to sourcing artificial flowers with FSARCAN.

Thoughtful details.
Clear next steps.

A clear path from selection to shipment.

  1. 1

    Select products

    Browse our collections and note the styles, colours and quantities you need.

  2. 2

    Review samples

    Discuss sample colours, materials and finishes before proceeding.

  3. 3

    Confirm your quotation

    Confirm product references, quantities, destination and agreed terms.

  4. 4

    Production & preparation

    Confirm preparation requirements and the schedule for your order.

  5. 5

    Arrange dispatch

    Confirm packing details and delivery arrangements before dispatch.

The details
inside the carton.

Illustrative packing scene; final packing is agreed per order.

Protect the flower heads

Discuss protection suited to the flower shapes, materials and shipment.

Confirm counts & packing

Agree quantities, carton arrangements and protective materials for your order.

Discuss packing requirements

Choose the right
delivery arrangement.

Discuss the suitable option for your volume and destination.

Courier

Discuss sample and smaller-shipment requirements.

Air freight

Discuss timing, cargo details and available routes.

Sea freight

Discuss shipment volume and destination arrangements.

Trade terms & payment

Confirm responsibilities, charges and payment details in your quotation.

Shipping, VAT, customs duties and clearance fees are not included in displayed sample prices unless expressly stated. Your written quotation will identify applicable charges and who is responsible for import clearance before payment.

For an agreed DAP shipment, the buyer handles import clearance and applicable import charges. DAP does not override any VAT we are legally required to collect at sale. We do not promise tax-free samples or duty-paid delivery unless confirmed in writing.

Support does not end at dispatch.

Keep the order details close at hand when your shipment arrives.

1

Check your delivery

Check the cartons and contents against your order.

2

Photograph any concerns

Take clear photos of the items and packaging.

3

Contact us with your order details

Share references, quantities and photos so the issue can be reviewed.

Before you place an order.

A few practical answers for your next purchase.

What information should I send?

Send product references or inspiration, colours, approximate quantities and delivery destination. Include packing preferences or a required date if relevant.

Can I check samples first?

Discuss the sample selection with us, or explore our sample-box design examples. Availability, pricing and delivery need confirmation.

Explore custom & samples
How are delivery charges confirmed?

Charges depend on the shipment details and destination. The transport arrangement, applicable charges and responsibilities are confirmed in your quotation.

Let's plan your next collection.

Tell us about your ideas, products and requirements.

Discuss your requirements

Find the right flower for your business.

Read practical guides to selecting roses, lilies, hydrangeas and more.